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Terms and Conditions

Welcome to the Douceur Nuage website www.douceurNuage.com

Last Updated: October 7, 2025

Douceur Nuage provides the content and services available on the Website to you subject to the following terms and conditions (“Terms and Conditions”). Please read these Terms and Conditions carefully before using the Website. If you do not agree to these Terms and Conditions, please do not use our Website.

PLEASE BE ADVISED THAT THESE TERMS AND CONDITIONS CONTAIN PROVISIONS THAT GOVERN HOW DISPUTES BETWEEN US ARE RESOLVED, WHICH INCLUDES A JURY TRIAL WAIVER AND A CLASS ACTION WAIVER. PLEASE READ THESE PROVISIONS BEFORE USING THE WEBSITE.

PRIVACY

Please review our Privacy Policy which also governs your visit to the Website, for details about what information we collect and how we use it. This policy explains how we treat your personal information, and how we protect your privacy when you use the Service. You agree to the use of your data in accordance with our Privacy Policy.

TERMS OF SALE; SHIPPING & RETURN POLICY

Despite our efforts, occasional pricing errors may occur on the Website. Possession of, or access to, the Website does not constitute the right to purchase products featured. Douceur Nuage is not responsible for
typographical or pricing errors. Douceur Nuage reserves the right to revise pricing errors in its catalogs or its website and to cancel any order you have placed if there was an error concerning the price or availability of any item you ordered when you placed the order, even if you have received an order confirmation. No Douceur Nuage employee or agent has the authority to vary any of these terms and conditions governing any sale. Douceur Nuage sells and ships products to end user customers only through our Website, application, and Customer Service Call Center. You may not purchase for resale. You may not purchase more than 6 units
of a single item in one transaction and/or within a 24 hour window. Douceur Nuage reserves the right, with or without notice, to reduce the quantity of any order to be fulfilled or to refuse or cancel your order
if we suspect you are purchasing for resale or are not the authorized buyer. Please review our Shipping and Returns policies which governs purchases you make on the Website, if
any, so that you may understand our sales practices.

COPYRIGHT AGENT

The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. It is our policy, in appropriate circumstances and at our discretion, to disable and/or terminate the accounts of users who repeatedly infringe or are repeatedly charged with infringing the copyrights or other intellectual property rights of others. If you believe that your work has been copied and posted on the Website in a way that constitutes
copyright infringement, please provide our copyright agent with the following information: An electronic or physical signature of the copyright owner or authorized representative 

A description of the copyrighted work that you claim has been infringed

A description of where the infringing material is located on the Website Your address, telephone number, and e-mail address

A written statement that you have a good faith belief that the use is not authorized

A statement, under penalty of perjury, that the information is accurate and that you are the copyright owner or authorized to act on their behalf Our copyright agent for notice of claims of copyright infringement can be reached by writing to:

Legal Department
Douceur Nuage
743 Brick Row
Richardson, TX 75081
Email: contact@douceurNuage.com

USER GENERATED CONTENT

Any unsolicited suggestions, ideas, inquiries, materials, feedback, or other information you provide us (“User Generated Content”) will be treated as non-proprietary and non-confidential and, by submitting
such information, you hereby grant us a nonexclusive, royalty-free, perpetual, transferable, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, sell, assign, translate, create derivative works from, distribute and display such information in any form, media, or technology, whether now known or hereafter developed, alone or as part of other works. You also acknowledge that your submission of User Generated Content may not be returned and we may use your User Generated Content, and any ideas, concepts or know how contained therein, for any purpose including, without limitation, developing, manufacturing, distributing and marketing products. You agree that you will not provide to us any User Generated Content that is: Unlawful, harmful, tortious, defamatory, libelous, obscene, invasive of privacy, threatening, harassing, abusive, hateful, racist, infringing, pornographic, violent or otherwise objectionable or inappropriate Contains personal information about any individual or violates privacy/publicity rights Impersonates any person or organization or misrepresents an affiliation Contains viruses, corrupted files, or any other similar software that may adversely affect the Website We have the right to refuse to post, reject, delete, reformat and edit all User Generated Content, in our sole discretion.